AI and Automation in GCCs: Transforming Operations and Workforce Strategy

From slashing turnaround times to enabling predictive decision-making, AI and automation are becoming the operational backbone of India’s GCCs. AI today isn’t just automating tasks—it’s optimizing entire workflows, powering real-time analytics, and helping GCCs act on insights with speed and accuracy. The result? Lower costs, higher productivity, and smarter execution across functions like finance, supply […]